Return window
Tell us within 10 days of delivery that you want to return an item. The parcel itself can reach us afterwards; the notice is what has to land inside the window.
Condition we can accept
Unused, with the wrap or band intact, in the original box with the invoice. An album with photographs mounted, pages written on or corners stuck cannot be sold again, so please check the page size before you start.
What we cannot take back
Used or mounted albums, anything written in or stuck into, personalised covers, clearance stock, gift cards, and items returned without the corner protection that keeps a cover square.
Damaged, wrong or short
Film the parcel as you open it. A bumped corner, a torn cover, a damp or water-marked block, the wrong page size or an album short of its stated page count is covered if that unboxing video reaches us within 48 hours of delivery. We cover the replacement and the return freight in those cases, and the invoice in the parcel is all the paperwork we need.
Refund timing
Once a return is approved, the refund is processed within 6 business days to the original UPI handle or bank account. For a Cash on Delivery order we take your UPI ID in writing before releasing it.
How to start a return
Email connect@mavirobazaar.shop with the order number, a line about what is wrong, and the video if the parcel arrived damaged. Instructions follow within one to two working days, with a pickup where the route allows one.